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Privacy Pledge
| Privacy Pledge |
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Fresh RM – Privacy Statement
Introduction
Since 1995, Fresh RM has been working to develop useful Internet services and web sites that are safe, easy, and respectful of our customers. This web site is maintained by Fresh RM. Our corporate offices are located at 11 Manchester Square, London W1M 5AB. You can also reach us by telephone on (44) 20 7886 3100.
Our privacy policy is laid out below but if we have contacted you and you no longer wish to receive information from us then first of all we apologise for the inconvenience.
Customer Definition
Fresh RM defines its customers as follows:
- Trade Show visitors
- Trade Show exhibitors
- Conference visitors
- Inquiries
- Speakers
- Press
- Other individuals with whom Fresh RM maintains business relationships or communications
Types of Information Gathered
There are two primary types of information provided by Fresh RM customers. The definitions and treatments of these types are as follows:
Financial Information
Payment information gathered during the registration process – including but not limited to, credit card numbers, financial institutions, and expiration dates – is considered Financial. This information is not distributed under any circumstance.
Professional Information
Data that customers provide to Fresh RM through various methods of communications with Fresh RM is considered professional information that is stored and managed for Fresh RM’s internal use. Professional data includes, but is not limited to, name, address, company name, company address, phone number, fax number, email address, as well as questions answered on survey or registration forms. Data captured during a customer’s visit to an Fresh RM web site, as well as during a visit with another Fresh RM customer, is also considered professional information and may also be stored for Fresh RM’s internal use. Professional information may be, upon the consent of Fresh RM, shared with other organisations or Fresh RM customers for the purpose of facilitating business relationships in our customer’s best interests.
Opt Out
Fresh RM will accept, acknowledge and maintain any customer’s request to opt-out of either future communication from Fresh RM or communication from a third party to whom Fresh RM provided the customer’s information.
Fresh RM will accept opt-out requests as follows:
- By Sender: Fresh RM or 3rd party
- By Show: Ie Hospitality
- By Medium: Mail, Phone, Fax, Email (or All)
Any queries/questions/opt out
If you have any questions or concerns about your customer information or your request to opt-out of communications from FreshRM or its third party partners, please contact our Corporate Headquarters via e-mail unsubscribe@reedexpo.co.uk, by telephone Tel +44 (0) 20 8271 2134 or FAX (+44 (0) 20 8334 0724) or by post to Information Management, Gateway House, 28 The Quadrant, Richmond, Surrey TW9 1DN, United Kingdom and specify your name, company name and e-mail address.
Security
This site utilizes a secure server to protect your financial information. Secure server software is used to encrypt the financial information sent between your Internet browser and our Internet site. This ensures the security of your financial transaction details when using this site. We follow strict security procedures in the storage and disclosure of information you have given to us and may, on occasion, request proof of identity before we disclose any professional information to you.
Cookies
Some Fresh RM web sites use Cookies. Cookies are nothing more than a simple text file. They are not executable programs, and consequently it is impossible for a cookie to contain a virus, or any other application. Cookies are also very small, and you run no risk of filling your hard drive with too many cookies.
The Fresh RM Cookie that is placed on your computer contains only your unique reference number that is allocated by the registration process. This consists of a 4-digit number. There is no information in the Cookie that can identify you. The Cookie is only valid when you access the relevant Fresh RM site.
Any queries/questions
If you have any questions or concerns about your customer information or your request to opt-out of communications from Fresh RM or its third party partners, please contact our Corporate Headquarters via e-mail, telephone (+44 20 7886 3100), or FAX (+44 20 7886 3091).
E-mail addresses
This site recognizes the home servers of visitors, but not their e-mail addresses. Individually identifiable e-mail addresses are not captured or stored unless they are provided. Persons who communicate with Fresh RM, and supply us with an e-mail address, may receive future communications by e-mail or telephone. Persons who do not wish to receive e-mail messages may contact Fresh RM and ask to be removed; to do so, send an e-mail to unsubscribe@reedexpo.co.uk and specify your name, company name and e-mail address. As such, Fresh RM supports the customer’s right to "opt-out". E-mail addresses will NOT be sold or disclosed to any other parties. Persons who request information about Fresh RM, and who supply us with their name and address will be added to our database to receive the requested information.
Privacy Pledge – Version 3. 10th July 2000. |
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